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Being prepared will save you time and effort when you are going to shop for a hot tub. But there is such a mountain of information out there when searching online! How do you know what’s important and what isn’t? Here are some things to ask the salesperson, but also questions they may ask you.
We get calls every day from people that cannot get service from the company they bought their tub from. Those great deals turn out to be not so great when it comes time to service your tub.
One of the first things they should say is customer service. We live in a world where customer service has taken a back seat to self-serve. While it might speed things up at the grocery store check-out, it is not ideal when it comes to your hot tub.
Know that doing the work yourself could void your warranty or can cost you down the road because if improperly wired, you may need a new circuit board, one of the most expensive parts on a tub, or worse yet; a whole new tub!
Now for questions the salesperson may ask YOU:
4. What kind of foundation will you have? Concrete pad? Gravel with pavers over the top?
5.What kind of budget would you like to stay within? Be reasonable!
6. Will you need the tub to be delivered or will you be picking it up yourself?
7. Do you have a dedicated electrical box already? Do you know what existing size breakers you have? Do you have an electrician lined up to hook up the tub?
8. Will you need financing?
Choosing the right hot tub for you should not be painful. An experienced salesperson should want you to choose what is right for you and will help navigate the information highway to avoid costly mistakes along with way.